This Privacy Policy applies to all products and services operated by Marshall Electrics Ltd (“we”, “our”, “us”) and its related bodies.
What Information Do We Collect?
We collect information from you when you fill out a form on our website, request a quote, or contact us by phone or email. When doing so, you may be asked to enter your:
- Name
- Email address
- Phone number
- Address / Suburb
- Details about your job request
You may, however, visit our site anonymously.
Our company may also automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Webpage you were visiting before you came to our site
- Pages within our website that you visit
- Time spent on those pages, items searched, access times/dates, and other statistics
This information is collected for analysis and evaluation in order to help us improve our site, services, and customer experience. This data will not be used in association with any other personal information.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website and service offerings
- To improve customer service (your information helps us to respond more effectively)
- To process service requests and deliver electrical work
- To serve you more relevant advertisements (“retargeting”)
- To send periodic emails or SMS updates (e.g. booking confirmations, reminders, or promotions)
Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the purpose of delivering the requested service.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it.
Sensitive data is transmitted using Secure Socket Layer (SSL) technology and stored securely by trusted providers. Only authorised personnel with special access rights can access this information, and they are required to keep it confidential.
We do not store credit card or financial details on our servers.
Do We Use Cookies?
Yes. Cookies are small files transferred to your computer’s hard drive through your browser (if you allow). They help websites recognise your browser and remember certain information.
We use cookies to:
- Understand and save your preferences for future visits
- Track advertisements
- Compile aggregate data about site traffic and interaction for better user experience
You can choose to disable cookies in your browser settings, but some parts of our site may not function properly as a result.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you—so long as those parties agree to keep this information confidential.
We may also release your information if required to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar uses.
Third Party Links
Occasionally, we may include or offer third-party services on our website. These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Facebook & Google
We may use tools such as Facebook Conversion Tracking, Custom Audiences, and Google Analytics. These may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet in order to provide measurement services and target ads.
You can opt out of interest-based advertising through resources such as:
http://www.google.com/ads/preferences/
http://www.aboutads.info/choices/
Children’s Privacy
Our website, products, and services are directed at people aged 16 and over. We do not knowingly collect personal information from children under this age.
Online Privacy Policy Only
This Privacy Policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to the Marshall Electrics Ltd Privacy Policy.
How to Make a Complaint
If you believe your privacy has been breached, you can complain to us in writing. We will respond within 30 days.
How to Contact Us
For more details on our Privacy Policy, please contact us:
Marshall Electrics Ltd
Auckland, New Zealand
Email: admin@marshallelectrics.co.nz
Phone: +64 21 142 4397